Wiki Reachability

A piece of information is said to be reachable if it is easy to find and access. More specifically, information is reachable if there exists a path to it from the home page of a website (or from a search engine). Making information public by default can help improve reachability.

Encouraging reachability

Taking advantage of reachability is encouraged. When someone asks for some information, instead of just giving the link to the information directly, do this instead:

  1. Make sure the information is reachable.
  2. Tell the person how to find this information.

Example

Let’s say someone asks you for an information:

person1
do you have an example of a sponsorship proposal documents?
person1

Instead of…

person2
yep, i remember there’s one for stupid hack 2. lemme find it first.
person2
person2
here you go
person2

Do this instead:

person2
yep, i remember there’s one for stupid hack 2
person2
person2
to find it, go to our website > events > stupid hackathon thailand #2 > organizer notes
person2
person2
there should be a document "information for sponsors" in there
person2

Metadata

UPDATED 9 July 2024
HISTORY GitHub